Footprint Vietnam demo_phone
Local guide and travellers on a rural path in northern Vietnam
ABOUT US

A local team, running our own trips since 2001

Footprint was founded in Hanoi in 2001 by Son and Thanh, two guides who wanted to show the parts of Vietnam that the packaged circuit skipped. Twenty-five years later that is still the whole idea.

Founded2001, in Hanoi
We operate inVietnam, Laos, Cambodia
CertificationTravelife Certified
TripsPrivate and tailor-made

Where we came from

Son and Thanh started guiding in the 1990s, when a foreign traveller in a northern village was still an event. They founded Footprint in 2001 with a single office in Hanoi and a habit that has not changed: go and walk the route before selling it.

We have grown since then into an operator running trips across Vietnam, Laos and Cambodia, but we still design routes the same way. Somebody from this office has slept in the homestay, eaten the dinner and walked the path before it appears on this website.

Farmer cycling along a track beside green fields in northern Vietnam

What we are trying to do

Vision

To be the operator people recommend when a friend asks how to see this part of the world properly — and to do it without leaving damage behind.

Mission

Design trips that are genuinely personal, keep the money we earn circulating in the communities we visit, and give our own team a career rather than a season of work.

How we measure it

  • Repeat travellers and referrals, which are the only reviews that cost something to give
  • The share of each trip's spend that stays with local hosts, drivers, guides and family kitchens
  • Our published annual sustainability report, and the Travelife criteria we are audited against

How we work

  • We are the operator, not a middleman. The guide, the driver and the itinerary are ours.
  • Guides are regional specialists. In Pu Luong you walk with someone from Pu Luong.
  • Groups stay small. Our own departures run private by default, so the group is whoever you brought.
  • Every trip is quoted in writing with what is and is not included, before you pay anything.
  • Our office is contactable around the clock while you are travelling, not only in Hanoi business hours.
We are a Vietnamese company with our own licence to operate international tours. Company details, tax code and licence number are on the contact page.

Talk to a planner

Tell us when you want to travel and what kind of trip you have in mind. One of our planners will write back with a route and a price.

Frequently asked questions

Are you a travel agency or a tour operator?
An operator. We hold the licence, employ the guides and run the trips ourselves in Vietnam, Laos and Cambodia. That is why we can change an itinerary mid-trip when it makes sense.
Do you work with travel agencies abroad?
Yes, we have done since the beginning, and a large share of our work comes through partner agencies. If you are an agency, write to us and ask for the trade contact.
What is Travelife Certified?
An independent sustainability standard for tour operators, audited against more than two hundred criteria covering management, office operations, supply chain and customer communication. Certified is the third and highest stage.
Can we meet you in Hanoi?
Yes. Travellers often come to the office at the start of a trip, and we prefer it — it puts a face to whoever is answering the phone if something goes wrong.

See also